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Why are SaaS metrics different from traditional ones?

 Okay, we already understand that companies that operate in the SaaS market have differences from traditional companies. Even the way to make the brand profitable and have a healthy financial reality will change in relation to a common sales system. But how will this influence the measurement of results? While many companies just try to push their products to consumers, in a SaaS business the return on investment is directly linked to the duration of the contracts. That is, the longer he stays with your product, the greater his profit. Therefore, your focus should always be on your customer ! The more successful he is, the happier he will be with his tool and the more profit he will bring to his company. In this scenario, retaining customers is as or more important than winning new ones. Therefore, ensuring your satisfaction is a key strategy. As the cost of acquiring new consumers is high, loyalty is the best way out. What Is Statement of Work ( SOW )? How to Write Project SOW & E

Map risks and develop a security policy

 Then, it is necessary to map the security risks that the company has. The mapping needs to be very well executed, identifying the possible risks to reduce the impacts that they may generate. The process needs to be carried out by an information technology professional who has theoretical knowledge in the area, guided by the ABNT NBR ISO / IEC27005: 2008 Standard. That said, know four steps that should be considered when mapping risks: Diagnosis and classification of risks The first step is to know and classify the levels of risks: the context, whether they are associated with governance problems , lack of resources and failures in the system and infrastructure. 2. Risk analysis After mapping and cataloging the risks, it is necessary to assess the probability of incidents and the level of impact that will be caused in the company, classifying and prioritizing risks, to carry out tests and preventive measures against security incidents. 3. Action plan The third step involves creating th

Connected, No Internet Access - How To Fix

 Having narrowed down the range of possible causes and understanding which way to dig, you can try to fix the problem with connecting to a Wi-Fi network without access to the Internet. And you need to start doing this in the following order: If, by connecting the network cable directly to the PC, the Internet does not appear, then the problem is on the side of the Internet service provider. This could be a line failure, a technical failure in the router, or another reason that only the provider can solve. You can, of course, just wait, in the hope that everything will be resolved by itself, but inaction is the lot of the weak. Therefore, you need to call the provider and delicately, preferably without obscenities, explain how wrong he is and how you are indignant about the missing Internet. By the way, the problem may be caused by a banal non-payment for Internet services. If you know neighbors using the same provider, you can call them and inquire about a network problem. If, when the

The data path through the internet

 Internet is the tool to access information that is probably the most used in the world. However, there are paths that the data we send and receive take to make the magic happen. This is what we will see below. Data path Photo: Copel Telecom The structure Firstly, we need to understand that the internet is a set of networks that interface with each other. Soon, networks will vary in size and range, and the smallest and most well-known LAN's (Local Area Network) may be the giant WAN's (Wide Area Network). The data travels from an emitter to a receiver, in two ways: Wireless (without cabling) or wired. Wireless technology sends our data through electromagnetic waves that propagate in the air. However, the wired network (optical fibers) sends our data through pulses of light. The data path The data cover distances that vary, from nearby points, such as access to a website hosted on a server in your city, to websites in other countries. However, there are ways in which data travels

The IT professional within an organization: roles and skills

The IT professional is responsible for managing information in an organization, creating and distributing it on computer networks, in addition to dealing with data processing, software engineering, computing, hardware, and software. But not only that. It's okay if, a few years ago, he took action just to solve technical problems. Today, however, this is no longer sufficient due to the evolution of the market and the role of the professional, who has the power to directly impact the company's competitive strategies. A network engineer is required to have the necessary skills to plan, implement and oversee the computer networks that support in-house voice, data, videos, and wireless network services. Professionals in the field relate to different sectors of the organization and must be able to provide guidance on the use of software and the implementation and administration of systems, in order to boost the activities of all those involved. For this reason, the profile of this p

How to become a software engineer?

 Software engineering is a dynamic profession that adapts as new technologies develop. Due to its nature, there are several points of entry into the profession. Although there is no single way to become a software engineer. However, the steps below describe the general path to becoming a software engineer. Obtain a basic diploma Acquiring a formal education is the first step towards becoming a software engineer. Prospective students can choose between traditional and non-traditional training programs to gain the education needed to take starting positions. Some options include: Know more:  Computer Science vs Computer Engineering ASSOCIATED DEGREE (TWO YEARS) - Most often, employers prefer candidates with a four-year degree. However, the associate can open the door to initial field work. Students can choose to seek majors in several related fields, such as software engineering technology or software systems engineering. The curriculum focuses on the basic principles of software enginee

Types of cyber security threats

 With so many types of attacks that hackers can carry out, business owners should at least take note of certain key tangents. Regardless of their primary purpose, any of these methods can cause damage to your business in ways that could take longer to disclose, if necessary. Advanced Persistent Threats (APT)  These long-term targeted attacks are mainly intended to steal, spy or disrupt. Network intrusion can be carried out secretly and in different stages. Once access is gained, attackers can't even do anything for long periods of time - waiting for strategic moments to hit. Notable APT attacks in the past: GhostNet , Titan Rain Distributed service denial (DDoS)  DDoS attacks are intended to disrupt the operations of a network or website by flooding it with requests and information. When the server can no longer cope with the flood, the services will start to fail and eventually shut down. Notable DDoS attacks: Github , Spamhaus , American banks Phishing Phishing is a very common t